How It Works
Frequently asked questions
What if I don't schedule enough hours?
Companies can typically stay 1-2 hours extra if needed. If you are not sure that you booked the right amount of time, please use the contact information included in your confirmation email to adjust your order.
When will I be charged?
You won't be charged until the day of your move.
What happens if I cancel?
If you cancel with more than 24 hours notice, there is no charge. If you cancel within 24 hours of the move, you get charged for 1 hour (typically between $50 and $75 for labor, and $100-$150 for labor with a truck). If you cancel within one hour of your start time, the cancellation charge doubles.